Communication & documents

Every thread and document, read and summarised.

Threads, file versions and OCR in one place.

ConnectFree and up

The problem

Promised, awaited, forgotten.

Customer calls and incoming documents stay in personal inboxes; pending replies slip because nobody tracks them.

AI in this module

Reads the document, summarises the thread.

  • A 2–3 sentence AI summary for every communication record
  • Text extraction from PDF, Word and images; Turkish and English OCR for images
  • Document summaries and a vector index for semantic search — the AI Assistant answers from these documents

What you can do

  • Every channel

    Email, phone, meeting, video, site visit; incoming/outgoing, participants, duration.

  • Reply tracking

    Reply expected / received / not needed, with a reply deadline.

  • Escalating reminders

    After the deadline the PM daily; the department manager at 3 days; the CTO at 7 days.

  • File versions

    Files up to 100 MB with version history; attach to projects, tasks, pool items, threads and expenses.

  • Link to tasks

    Connect a thread to the relevant task.

  • Search

    Global search across all documents, including OCR text.

Who uses it and how

  • PM / Quality

    Manages customer threads and pending replies.

  • Member

    Uploads a document; text, summary and search are prepared automatically.

  • Department Manager

    Receives escalating alerts for late replies.

Frequently asked

Are scanned documents searchable?

Yes. Text in images is extracted with Turkish and English OCR and included in search.

Are documents used by the AI Assistant?

Yes. Documents are indexed for semantic search; the assistant only answers from documents the user is allowed to see.

See it with your own data.

Open a free workspace, or let's schedule a demo with your team.